# Clear the line (/docs/production/line-clearance)

Before a new order is set up, the cell is checked for parts, labels, material and documents from the
previous order. A supervisor or technician signs the line cleared, and QC verifies it. The verifier
must be a different person. Open **Production > Line clearance**. The default roles are Supervisor
(Hafiz Rosli) to sign and QC (Siti Rahmah) to verify.

```mermaid
%% title: Line clearance
flowchart LR
  A[Open] -->|Sign, line cleared| B[Cleared]
  B -->|Verify clearance, by someone else| C[Verified]
  C --> D[Setup can start]
```

## Clear the line [#clear-the-line]

<Steps>
<Step>

Open the clearance of the order, for example `LC-2026-0219`, or create one for the order. The
clearance number shows **Assigned on save**, and picking the order fills in its machine.

</Step>
<Step>

Under **Clearance checks**, look at the cell and answer each of the five checks with **Yes**. They
start blank, so each one is an answer you give:

- No parts or rejects from previous order
- No labels or packaging from previous order
- No material from previous order
- Only current traveller, WI and drawing in the cell
- Cell and mould area cleaned

An unconfirmed check reads **Not confirmed**. Fill in the previous order if it is known.

</Step>
<Step>

Choose **Sign · line cleared** and sign. The status becomes **Cleared**. When QC chooses
**Verify clearance**, the dialog lists the order, machine, who cleared the line and the five answers
before the signature.

</Step>
</Steps>

<GuideStep
  title="A line clearance record"
  description="LC-2026-0219 with its five checks and the sign button."
  src="/guide/line-clearance/1.png"
  alt="Line clearance record LC-2026-0219 with five clearance checks and the Sign line cleared button"
  width={1440}
  height={1000}
  callouts={[
    { x: 85, y: 12, caption: "Sign · line cleared." },
    { x: 30, y: 30, caption: "Open, Cleared and Verified." },
    { x: 50, y: 55, caption: "The five clearance checks." },
  ]}
/>

## Verify the clearance [#verify-the-clearance]

<Steps>
<Step>

A different person from the one who cleared the line opens the record. QC is the default verifier.

</Step>
<Step>

Choose **Verify clearance** and sign. The status becomes **Verified** and the order is "Ready for
setup".

</Step>
</Steps>

## Why setup waits for a verified clearance [#why-setup-waits-for-a-verified-clearance]

Setup and the phone start both check the same things before they let an order begin:

- The order has a line clearance.
- Its latest clearance is **Verified**, and it is for the order's machine.
- No other order is in **Setup**, **QA Check** or **In Production** on that machine. A paused run frees
  the machine. One order runs on a machine at a time.

The Org admin can set when an order needs a clearance: for every order (the default), only when the
product changes, or never. The setting is in **Settings > Organization**, row **Line clearance**; see
[Set the line clearance rule](/docs/settings/organization#set-the-line-clearance-rule). A clearance that is
**Open** or **Cleared** still has to be verified under every value. A machine with no recorded run yet
needs a clearance until its first setup. When the setting lets an order start without a clearance, the
**Setup started** event says so.

If you move an order to another machine after it is issued, raise a new clearance for that machine.
An order has one clearance being made at a time: verify the open one before starting another.

<GuideStep
  title="Line clearance list"
  description="Open, Cleared and Verified clearances by order and machine."
  src="/guide/line-clearance/2.png"
  alt="Line clearance list on desktop with status chips for each order and machine"
  width={1440}
  height={1000}
  callouts={[
    { x: 25, y: 16, caption: "Search." },
    { x: 55, y: 40, caption: "Order and machine of each clearance." },
    { x: 85, y: 40, caption: "Status chip." },
  ]}
/>

## If the system refuses [#if-the-system-refuses]

Messages shared by every flow are in
[Signatures and refusals](/docs/get-started/signatures-and-refusals). Clearance messages are in
[Machine floor refusals](/docs/production/floor-refusals#line-clearance). Examples:

- `Line not clear: confirm {checks}` when a check is not **Yes**.
- `Verification must be by someone other than the person who cleared the line`
- `{machine} is running {order}; complete or pause it first.`: another order still runs on the machine. The
  line is cleared, verified and set up only once it is free.

<NextSteps>

<NextStep href="/docs/production/setup-and-first-piece" title="Set up and request the first piece" description="The technician starts setup on the tablet." />

<NextStep href="/docs/production/manufacturing-orders" title="Release a manufacturing order" description="Issue the order first." />

<NextStep href="/docs/production/floor-refusals" title="Machine floor refusals" description="Every message and what to do." />

</NextSteps>