# Work from your phone (/docs/production/run-on-phone)

The phone app runs on any phone or handheld. It is for the shop floor roles: technicians, QC, QA,
planning, maintenance, store and engineering. Open **Home > Scan** (`/scan`). The app is called **My
work** and has three tabs: **Tasks**, **SCAN** and **Profile**. Other roles see "Scan is a shop floor
page" and can ask an Org admin for access.

```mermaid
%% title: A task on the phone
flowchart LR
  A[Waiting pickup] -->|Pick up| B[Picked up, scan to start]
  B -->|Scan the machine or location| C[In progress]
  C -->|End job| D[Done]
```

Each task records three times: when it was picked up (acknowledgement), when you scanned the machine
or location QR (start), and when it ended. The times show on the order's **Timers** tab. The machine tablet writes the same times when the technician picks the job up and scans the machine, and when QC acknowledges at the machine.

## Pick up and start a task [#pick-up-and-start-a-task]

<Steps>
<Step>

On **Tasks**, find the job. It shows "Waiting pickup" and the machine, for example "at MC-04". Choose
**Pick up · waiting \{time\}**. The page reads "Picked up · scan \{machine\} to start".

</Step>
<Step>

Go to the machine. Scan its QR with a scanner or **Use the camera**, or type the ID in **ID or QR
text** and choose **Go**. The page reads "Started at \{machine\}".

</Step>
<Step>

Follow the work instruction. The list shows "\{work instruction\} · \{n\} of \{total\} steps".

</Step>
<Step>

When finished choose **End job**. For a production job you may enter **Good parts** and **Scrap**. They
are whole pieces, 0 or more. The page reads "Task complete. Times are saved to the order's Timers tab
and the audit trail."

</Step>
</Steps>

Three rules protect the order:

- Starting on the phone never moves the order to **In Production** by itself. If the order is in
  **Setup**, the phone says "\{order\} is in Setup. First-piece inspection and QC acceptance are needed
  before production starts: ...". Finish setup and the first piece on the tablet.
- The scanned machine must be the machine the order has now. A different machine is refused with
  "STOP · Wrong machine".
- When the tablet counts a run, its counters apply. The phone says "The tablet counts this run. Its
  counters apply and the run is completed on the tablet; End job only closes your timer." Typed counts
  are refused.

<GuideStep
  title="Scan on the phone"
  description="Tasks waiting for you and the scan tab."
  src="/guide/run-on-phone/1.png"
  alt="My work scan screen on a phone showing tasks and the scan tab"
  width={375}
  height={812}
  callouts={[
    { x: 50, y: 10, caption: "My work." },
    { x: 50, y: 42, caption: "Tasks with their phase and machine." },
    { x: 50, y: 92, caption: "Tasks, SCAN and Profile tabs." },
  ]}
/>

<GuideStep
  title="A job in progress"
  description="Steps of the work instruction and End job."
  src="/guide/run-on-phone/2.png"
  alt="Phone job view with the work instruction steps and the End job button"
  width={375}
  height={812}
  callouts={[
    { x: 50, y: 15, caption: "Order and machine." },
    { x: 50, y: 50, caption: "Work instruction steps." },
    { x: 50, y: 88, caption: "End job." },
  ]}
/>

## Inspect from the phone [#inspect-from-the-phone]

QC and QA see inspections as tasks. Pick one up and scan its location the same way. The task shows
"Inspect the lot against its sampling plan, then record the decision. It is e-signed with your name and
time.", or "In-process check · inspection plan" for a patrol check. Ending an inspection signs it. You
need the QC inspector's signing authority and current training. If nothing is open, the phone says "No
inspection step is open on \{order\} right now."

## Track any order [#track-any-order]

On **SCAN** under **Track any order**, scan the QR on a printed quotation, sales order, traveller or lot
label, or type the number in **Record number** and choose **Track**. You see the status, the time in
that status, the checkpoints and recent activity. What you see depends on your role: **Status only**,
**View only** or **Full access**. If a record is stuck, choose **Remind \{department\}**. One reminder is
sent until the record changes. A scanned copy that is no longer valid shows **STOP** with "This copy is
not valid for this order".

## Follow the traveller [#follow-the-traveller]

Open **Home > Traveller** (`/home/traveller`). The card shows the order quantity, **Good so far**, **Now
at**, the **Tote** and the **Route** with each station as **Done**, **Here now**, **Arrived** or
**Pending**.

<Steps>
<Step>

Choose **Record a transfer**. The four steps are **Scan traveller**, **Scan tote**, **Scan station** and
**Count & sign**. Scan the card, the tote the parts travel in, and the QR at the destination station. A
scan at any other station is refused.

</Step>
<Step>

Enter **Counted qty**, split into **Good** and **Reject**, and pick the quality check: **Go · all good**,
**Go / No go** or **Not checked yet**. Rejects need a **Reject reason**, and QC is called to the station.
When the operation the parts leave, or the one they go to, is marked **QC check at handover** in the
method, **Not checked yet** is not offered and no check is chosen for you: check the parts, then pick
**Go · all good** or **Go / No go**. Parking in a WIP area is not a handover.

</Step>
<Step>

Choose **Confirm & sign as \{name\}**. The page reads "\{transfer\} checked in at \{station\}". You can also
park the parts in a WIP area between stations.

</Step>
</Steps>

A traveller starts at Station 1 when the operator starts production on the machine tablet. When the run
is completed, the traveller moves to the last station (the finished lot in Q-FG-01) and takes no more
transfers. Operators and technicians record the transfers. Other roles can view the traveller.

<GuideStep
  title="The traveller on the phone"
  description="Route, quantities and the Record a transfer button."
  src="/guide/run-on-phone/3.png"
  alt="Traveller screen on a phone with the route, quantities and the Record a transfer button"
  width={375}
  height={812}
  callouts={[
    { x: 50, y: 15, caption: "Order and traveller card." },
    { x: 50, y: 45, caption: "Route with each station's state." },
    { x: 50, y: 80, caption: "Record a transfer." },
  ]}
/>

## If the system refuses [#if-the-system-refuses]

Messages shared by every flow are in
[Signatures and refusals](/docs/get-started/signatures-and-refusals). Phone and traveller messages are in
[Machine floor refusals](/docs/production/floor-refusals#work-from-your-phone). Examples:

- `Pick up {order} before you scan.`
- `Wrong {machine or location}. You scanned {scanned}; {order} is at {target}.`
- `Wrong station: {code}. Op {n} {name} runs on {stations}.`

<NextSteps>

<NextStep href="/docs/production/scrap-and-rejects" title="Record scrap and rejects" description="Verify the rejects QC is called for." />

<NextStep href="/docs/production/run-on-tablet" title="Run the job on the machine tablet" description="The tablet side of the same job." />

<NextStep href="/docs/production/floor-refusals" title="Machine floor refusals" description="Every message and what to do." />

</NextSteps>