# Maintenance (/docs/roles/maintenance)

Default demo person: Zulkifli Hassan, Maintenance technician. This page describes the default access of the **Maintenance** role. The Org admin can change it under **Settings > Roles & permissions**; see [Roles at a glance](/docs/roles).

## What you do [#what]

You keep machines and moulds running: planned maintenance, checklists, and mould repair job orders from request to sign-off.

## Where you start [#start]

Sign in, choose your workspace, and the apps launcher opens. It shows one tile for each module your role can open. **My work** carries a number when records are waiting for you.

<GuideStep
  title="Your apps launcher"
  description="The apps launcher with the tiles this role can open."
  src="/guide/roles-maintenance/1.png"
  alt="Apps launcher on desktop showing the modules available to Maintenance"
  width={1440}
  height={1000}
  callouts={[
    { x: 18, y: 24, caption: "My work: the number of records waiting on you." },
    { x: 50, y: 24, caption: "Module tiles. Only the modules your role can open appear." },
    { x: 82, y: 24, caption: "Settings, if your role has it." },
  ]}
/>

Your queue on **Home > Queue** (My work): Mould maintenance job orders in **Planned** and **In progress**, checklist records with **NG open**, and machines in **Maintenance**.

<GuideStep
  title="Your work queue on a phone"
  description="My work on a phone, the records waiting for this role."
  src="/guide/roles-maintenance/2.png"
  alt="My work queue on mobile for Maintenance"
  width={375}
  height={812}
  callouts={[
    { x: 50, y: 6, caption: "Page title and your role." },
    { x: 50, y: 30, caption: "One card per record waiting. Live-order records come first." },
    { x: 50, y: 94, caption: "Bottom tabs to move between modules." },
  ]}
/>

## Your daily screens [#screens]

| Screen | Where | What you do there |
|---|---|---|
| **Plan** | `/maintenance/mplan` | See the maintenance plan. |
| **Machines** | `/maintenance/machines` | The machine register. |
| **PM plans** | `/maintenance/pmp` | Preventive maintenance plans. |
| **Checklists** | `/maintenance/mchk` | Checklists to complete. |
| **Records** | `/maintenance/chkr` | Completed checklist records. |
| **Moulds** | `/maintenance/moulds` | The mould register. |
| **Job orders** | `/maintenance/mmaint` | Mould maintenance and repair jobs. |

<GuideStep
  title="The job orders list"
  description="Mould job orders list."
  src="/guide/roles-maintenance/3.png"
  alt="Job orders with status"
  width={1440}
  height={1000}
  callouts={[
    { x: 30, y: 22, caption: "Filter the job orders." },
    { x: 55, y: 40, caption: "Status: Planned, In progress, Handback, First-part check, Done." },
    { x: 70, y: 40, caption: "Open a job to take its next step." },
  ]}
/>

## What you can do [#can]

You have full access to: Maintenance, EHS. You can create, edit and take steps there.

Steps you sign, with the button names on screen:

| Record | Steps |
|---|---|
| Job orders | **Start job**, **Complete work · hand back**, **Accept handback**, **Record first-part check**, **Revalidation done · first-part check** |
| PM plans | **Raise PM job order**; **Suspend** and **Reactivate** (ask a reason) |

A signed step needs your [e-signature specimen](/docs/get-started/signatures-and-refusals#specimen) and, where a requirement is set, current training.

## What you can see but not change [#view]

View access: Inventory, Production, Engineering. You can open and read these. Their action buttons are disabled with `Your role can view this but not change it.`

## What you cannot do and who does it [#cannot]

| You cannot | Who does it | What you see |
|---|---|---|
| Inspect and release lots | QC inspector and QA manager | Quality is hidden for you: `Your role has no access to Quality.` |
| Plan or run production orders | Planner and technician | Production is View for you, so the buttons are disabled. |
| Open Settings | Org admin can change access | `Your role has no access to Settings.` |

Hidden for your role: Sales, Purchasing, Quality, Settings. They do not appear on the launcher. If you open one by address you see **You do not have access to this page** and **Back to apps**.

## A typical day [#day]

<Steps>
<Step>

Open **My work**. Read the job orders and checklist problems waiting. Details: [Find your way around](/docs/get-started/find-your-way-around).

</Step>
<Step>

Start the next planned job order. Details: [Maintenance](/docs/maintenance-ehs/maintenance).

</Step>
<Step>

Complete the work and hand the mould back. Details: [Maintenance](/docs/maintenance-ehs/maintenance).

</Step>
<Step>

Record the first-part check after handback. Details: [Maintenance](/docs/maintenance-ehs/maintenance).

</Step>
</Steps>

<NextSteps>

<NextStep href="/docs/maintenance-ehs/maintenance" title="Maintenance" description="Run a mould maintenance job." />

<NextStep href="/docs/get-started/signatures-and-refusals" title="Signatures, reasons and common refusals" description="Why a button is disabled and what to do." />

<NextStep href="/docs/roles" title="Roles at a glance" description="Compare your role with the others." />

</NextSteps>