Factory OS Docs
Production

Planning refusals

Every message the system gives when it refuses a production plan, a manufacturing order step or a material issue, and what to do.

View as Markdown

When the system refuses a step, it shows the message and changes nothing. Find the message below. Placeholders such as {order} stand for the real value.

Messages shared by every flow (signature authority, missing reason, access letters, the training gate, signed-record locks, field ranges) are explained in Signatures and refusals.

Plan production

For Plan production.

Form and access

MessageWhenWhat to do
Enter the delivery date.Delivery date is empty.Enter it.
Choose when to start.Schedule for later has no Start.Choose a start.
Enter the quantity as whole pieces.Quantity (pcs) is not a whole number.Type whole pieces.
Quantity must be at least 1.The quantity is zero or less.Enter 1 or more.
Quantity is too large.The quantity is above the limit.Split the plan.
Keep the reason under 500 characters.The over-build reason is too long.Shorten it.
Your role has no access to Production.Your role is hidden from Production.Ask an Org admin.
Your role can view Production but not change it.Your role has view access only.Ask a planner to release the plan.

Product, dates and machine option

MessageWhenWhat to do
{product} is not in the product list.The product does not exist.Choose a product from the list.
{product} is obsolete. Choose a current product.The product is Obsolete.Choose a current product.
The due date {date} is in the past.Delivery date is before today.Choose today or later.
The start {date time} is in the past.Start is before now.Choose a later start.
The start {date time} is after the due date {date}.Start is after the delivery date.Move the start earlier or the delivery later.
{product} has no machine option on {machine}.The machine is not an option of the method.Select one of the options listed.
Cannot release on {machine}. {reason}The option is Blocked. The reason is one of the blockers below.Fix the blocker, or select another option.

Why an option is Blocked or At risk

Reason shownMeaningWhat to do
Machine {status} or Machine missingThe machine is not Active.Pick another machine, or ask Maintenance.
Mould {status}The mould is in maintenance, repair, blocked or retired.Wait for Maintenance, or pick another option.
Mould missingThe mould is not in the register.Ask Engineering.
Mould life: {n} shots leftThe mould has fewer shots left than the order needs.Replace or refurbish the mould.
Mould {mould} {status} · process not validatedThe mould has no validated process. The planning check always refuses it, a validation run included.Ask Engineering to validate it.
Mould {mould} is a prototype mould · not approved for productionA trial mould is on a production method.Use the production mould.
Mould {mould} revalidation overdue since {date} ({validation})The revalidation date passed.Approve the revalidation first.
No mould for {machine}Other options have a mould and this one has none.Add the mould to the option.
WI {work instruction} not releasedThe work instruction the machine option runs with is not released. An option with no work instruction of its own runs with the one on its method operation.Ask Engineering to release it, or to set a work instruction on the operation.
Production method {method} is {status} · not releasedThe method is Draft or otherwise not released.Release the method.
No released production methodThe product has no usable method.Ask Engineering.
{n} material short · raise a requisition before startAt risk: material is short.Raise a requisition, see below.
Finishes after the delivery dateAt risk: the estimated finish is late.Choose another machine, an earlier start or a later delivery.

Sales order held to the plan

MessageWhenWhat to do
{so} is cancelled. Plan production for an order that is still open.The sales order is Cancelled.Plan for an open order.
{so} is {status}. Plan production for an order that is confirmed, in production or partially shipped.The sales order is Draft, shipped or otherwise not open.Confirm the order first.
{so} was amended (rev {n}). Sign its contract re-review before planning production for it.An amendment awaits re-review.Sales signs the contract re-review.
{product} is not on {so}.The product is not a line of that order.Choose the right order or product.
{qty} pcs of {product} is {n} pcs more than {so} still needs (ordered {a}, already planned {b}, open {c}). Enter the reason for the over-build to go ahead.The plan makes more than the open quantity.Plan the open quantity, or write the over-build reason.

Material requirements

MessageWhenWhat to do
{item} has no net shortage to raise a requisition for.Stock now covers the need.Nothing to raise.
{item} is supplied by the customer. Ask the customer to send it; no requisition is raised.The item is customer consignment.Ask the customer.

Schedule blocks

MessageWhenWhat to do
Duration must be greater than zero.Hours is zero or less.Enter a duration.
A schedule block is at most 336 hours (two weeks). Split a longer job into blocks.The block is too long.Split it.
The start of a schedule block is within a year of its day.The start is out of range.Choose a start within a year.
That schedule block is already over. Choose a start from now on.A new block ends in the past.Choose a later start.
{machine} already has {block} in that time. Choose another time or machine.Two blocks overlap on one machine.Choose another time or machine.

Release a manufacturing order

For Release a manufacturing order.

Create and issue

MessageWhenWhat to do
{product} is a development item ({stage}) and is not qualified for production.The product is still in development.Wait for Engineering to qualify it.
{product} is in development ({item}, {stage}) and cannot be ordered for production until it is qualified.Raising or issuing an order for a product that a development item names and has not qualified. Not for a validation run (an order with a Process validation).Wait for the QA manager to qualify the item, or make it a validation run.
{product} is {status}. Only released products can be ordered for production.The product is Draft or Obsolete.Release the product.
{product} master data is incomplete: {gaps}. Complete it in Engineering before issuing {order}.Issue to machine with gaps in the device master file.Ask Engineering to fill the gaps.
The quantity must be a whole number of pieces greater than zero.Qty is not a whole number above zero.Fix Qty.
{so} is {status}. A manufacturing order cannot be raised against it.The sales order is finished.Choose an open order.
{wi} is obsolete and cannot be used on an order. Pick its replacement.The work instruction is Obsolete.Pick the replacement.
Process validation {pv} does not exist.Process validation names a validation that is not there.Pick a validation from the list.
Process validation {pv} is {status}. Only a validation that is executing can have a validation run.Process validation names a validation that is not Executing.Start the execution of the validation, or clear the field.
Order does not match process validation {pv}: it is for {product, mould or machine of the validation} (order has {value}).The order's product, mould or machine differs from the validation's, or the order has no mould.Set the order's product, machine and mould to the validation's.
A validation run has no sales order: its lots are made to validate {pv}, not for a customer.Sales order is set on a validation run.Clear Sales order.
The process validation {pv} cannot be changed or cleared once setup has started.Process validation changed after setup started.Leave it. Cancel the order if it was wrong.
{ecn} makes the new revision effective immediately. Release {items} first. or ... from {date}. Release {items} first, or plan the order to start before {date}.An approved change is in force and a revision is not released.Release the revision, or start earlier.

Change after issue

MessageWhenWhat to do
This order is {status}. Changing {fields} needs a reason; a new machine or mould also needs line clearance and first-article inspection again.Machine, Mould, Method, Work instruction or Qty changed without Reason for change after issue.Write the reason.
This order is {status}. Changing the quantity needs a new reason in "Reason for change after issue": material may already be issued against the old figure.Qty changed with an old reason.Write a new reason.
{machine} is running {order}; complete or pause it first.The new machine holds another live order.Choose a free machine.
No line clearance for {order}. Clear the line and have QC verify it before {order} starts.The new machine has no verified clearance.Raise and verify a clearance. See Clear the line.

Cancel

MessageWhenWhat to do
{order} is {status}. Only an order that has not reached QA can be cancelled.The order is past Setup.Finish it through QC.
{order} still has material issued to it ({lots}). Return it to stock before cancelling the order.Issued material is not returned.Return it on Material issue.
{order} has already produced a lot. It cannot be cancelled; finish it through QC and release instead.A lot exists.Finish the order.
{order} has a patrol check on record. It cannot be cancelled.A patrol check exists.Finish the order.
{order} has material issued to it or a lot made from it; cancel it instead.You tried to delete such an order.Choose Cancel.
{order} is already {status} on the floor; cancel it instead.You tried to delete a live order.Choose Cancel.

Issue material to an order

For Issue material to an order.

MessageWhenWhat to do
Manufacturing order not foundThe order number is wrong.Check it.
{order} has no product. Set the product before picking material.The order has no product.Ask the planner.
{order} is cancelled. Material cannot be picked or issued for it.The order is Cancelled.Nothing to issue.
This pick was already acknowledged.You chose Acknowledge twice.Continue with Start pull.
Acknowledge the task first.Start pull or Scan lot before Acknowledge.Choose Acknowledge.
The pull has already started.Start pull twice.Continue scanning.
Start the pull before scanning lots.Scan lot before Start pull.Choose Start pull.
{lot} is not on the pick list for {item}.The scanned lot is not suggested.Scan a suggested lot, or Skip the suggestion with a reason.
Enter the reason for skipping the lot.Skip lot without a reason.Write the reason.
{item} has no shortfall on {order}.Raise requisition with no shortage.Nothing to raise.
{pr} was already raised for {item}.A requisition exists.Use that one.
{order} is already issued. Nothing is left to issue.Issue to {machine} twice.Nothing to do.
Start the pull and scan every lot before issuing.Issue before Start pull.Start the pull.
{n} of {total} lots scanned. Scan every lot before issuing.A lot is not scanned.Scan the rest.
Lot {lot} not foundThe lot is no longer in stock.Reload and scan again.
{lot} now holds {qty}. Reload the pick list and scan again.Another user took stock meanwhile.Reload the list.
That issue was not found on this order.Return on an issue that is not this order's.Choose a line of this order.
Enter 0 to {max}Return is zero, negative or more than issued.Enter a quantity up to the shown maximum.

Next steps

Plan productionThe task these messages belong to.

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