Checks and completion refusals
Every message the system gives when it refuses a patrol check, a reject, a nonconforming stock step, a label count or the completion of a run, and what to do.
When the system refuses a step, it shows the message and changes nothing. Find the message below.
Placeholders such as {lot} stand for the real value.
Messages shared by every flow (signature authority, missing reason, access letters, the training gate, signed-record locks) are explained in Signatures and refusals.
Record in-process checks (IPQC)
| Message | When | What to do |
|---|---|---|
No inspection plan for this product. Add characteristics in Engineering so readings can be recorded. | The product has no inspection plan. | Ask Engineering. |
Enter every characteristic for the patrol check. | A characteristic has no reading. | Enter all readings. |
A reading is out of tolerance. Record the action taken before saving. | A reading is Out and Action taken is empty. | Write the action: hold, adjust or segregate. |
STOP · Gauge {gauge} is not in the gauge register. | The typed gauge is unknown. | Use a registered gauge. |
STOP · Gauge {gauge} is {status} and cannot be used. | The gauge is not In use. | Use another gauge. |
STOP · Gauge {gauge} has no calibration on record. Record and approve its first calibration before use. | No calibration exists. | Ask QA. |
STOP · Gauge {gauge} calibration expired on {date}. Use a calibrated gauge. | The calibration date passed. | Use a calibrated gauge. |
{id} must be measured with {planned}, the gauge in the inspection plan, not {used}. | A reading was measured with another gauge than its characteristic's planned one. When several were, the first is named and the message ends "(and {n} more)". | Measure it with the planned gauge. |
{order} is {status}. Only a running order has patrol checks. | The order is not In Production. | None needed. |
The overdue check was already escalated | A second escalation. | None needed. |
Characteristic {characteristic} is not on the inspection plan. | An SPC reaction names an unknown characteristic. | Choose a charted characteristic. |
Copy ID, event and the time it happened are required | Save for verification with a gap. | Fill in Copy ID on the sheet, Event and When it happened. |
STOP · {copy} is {status} | The paper copy is revoked, lost or superseded. | Use the current copy. |
Verification must be by someone other than the person who wrote or entered the entry | The writer or the clerk chose Verify. | Ask another person. |
Record scrap and rejects
Reject verification
The traveller messages for rejects are in Machine floor refusals.
Nonconforming stock
| Message | When | What to do |
|---|---|---|
Lot {lot} not found | The Lot is not in stock. | Choose a lot from the list. |
{lot} is {status}. Put it on hold before raising a disposition. | Submit for QA on a lot that is not held. | Put the lot on hold or in quarantine first. |
Describe the nonconformity | Nonconformity is empty. | Describe it. |
Enter the justification or evidence for {disposition} | Justification / evidence is empty. | Write it. |
Enter a new expiry later than {date or the current one} | Shelf-life extension without a later New expiry. | Enter a later date. |
Customer-owned stock: enter the customer concession reference | Use as is on consignment stock. | Enter Customer concession ref. |
The QA approver must be someone other than the requester | The requester chose Approve disposition or Reject. | Ask another QA manager. |
Use as is is a concession. Link the NCR before approving. | Approve disposition for Use as is with no NCR. | Link the NCR. |
Enter the rework record in Completion record or Enter the return / debit note in Completion record | Complete disposition for Rework or Return to supplier with no Completion record. | Enter it. |
{lot} is {status} now. The approved disposition applies to a held lot; raise a new disposition if it is still needed. | The lot left hold after approval. | Raise a new disposition if needed. |
{lot} is {status}. Move it only to a quarantine or hold location. | A held lot moved to a normal bin. | Choose a quarantine or hold location. |
Label reconciliation
| Message | When | What to do |
|---|---|---|
Enter the number of labels issued | Issued is zero or empty. | Enter it. |
Enter applied, spoiled and returned (0 if none) | A count is empty. | Enter 0 where there is none. |
Link the NCR and record the investigation (where the labels went) | Close with NCR without an NCR or Investigation. | Fill in both. |
Complete the run and create lots
For Complete the run and create lots.
Complete the run
| Message | When | What to do |
|---|---|---|
Count the good parts before completing the run | Complete run with no good parts. | Count the good parts. |
{order} is counted on the tablet: its counters apply and the run is completed there. End the job without counts to close the timer only. | Typed counts on a tablet-counted run. | Complete the run on the tablet. |
{n} pieces (good plus scrap) is more than 110% of the order quantity {qty} (at most {max}). Check the counts. | A typed count is far above the order. | Check the counts. |
Good and scrap are whole numbers of pieces, 0 or more. | A count is not a whole number. | Correct it. |
Call the QA manager to release or disposition the held WIP first | Held work in progress is not released. | QA releases it. |
Call the QA manager to disposition the suspect range before you complete the run | A suspect range is open. | QA decides on it. |
{lot} is already the finished lot of {order}. | The lot number is taken. | Ask the admin to check the lot numbering. |
Outgoing QC
| Message | When | What to do |
|---|---|---|
QC must acknowledge at the machine first | A QC step before the QC scan. | QC scans first. |
Finished lot {lot} not found | The order has no finished lot. | Complete the run first. |
Lot {lot} is on hold under {NCR}. Close the NCR with its disposition before releasing or re-inspecting. | The lot is held under an open NCR. | Close the NCR. |
Lot {lot} is on hold. Clear the hold first. | OQC pass on a held lot. | Clear the hold. |
Enter the number of critical, major and minor defects found in the sample. | The defect counts are empty. | Enter all three. |
A defect count cannot be above the sample size (n = {n}). Check the counts entered. | A count exceeds the sample. | Check the counts. |
Verify the UDI labels, lot number and pouch count on the sampled cartons first. | OQC pass with the label check not ticked. | Verify the cartons, then tick. |
The sample is above an accept number. Hold the lot and raise an NCR instead. | OQC pass on a failing sample. | Choose OQC fail · hold lot. |
Give the reason the lot fails | OQC fail · hold lot with no reason. | Write the reason. |
{order} is not at QA Final, so its lot has no outgoing hold to clear. | Clearing a hold on another status. | None needed. |
Lot {lot} is not on hold. | Clearing a hold that does not exist. | None needed. |
Lot {lot} is on hold, but not under an outgoing inspection NCR of this order. Clear it where the hold was placed. | The hold came from elsewhere. | Clear it where it was placed. |
{NCR} was closed as scrap, so lot {lot} cannot go back to inspection. | The NCR disposition was scrap. | The lot is scrapped. |
Next steps
Record in-process checksThe task these messages belong to.Machine floor refusals
Every message the system gives when it refuses a line clearance, a setup, a run step on the tablet or a phone scan, and what to do.
Inspect outgoing lots and release them
Pass or hold a finished lot at outgoing inspection, keep retention samples, run the release checks and sign the lot release.