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Production

Checks and completion refusals

Every message the system gives when it refuses a patrol check, a reject, a nonconforming stock step, a label count or the completion of a run, and what to do.

View as Markdown

When the system refuses a step, it shows the message and changes nothing. Find the message below. Placeholders such as {lot} stand for the real value.

Messages shared by every flow (signature authority, missing reason, access letters, the training gate, signed-record locks) are explained in Signatures and refusals.

Record in-process checks (IPQC)

For Record in-process checks.

MessageWhenWhat to do
No inspection plan for this product. Add characteristics in Engineering so readings can be recorded.The product has no inspection plan.Ask Engineering.
Enter every characteristic for the patrol check.A characteristic has no reading.Enter all readings.
A reading is out of tolerance. Record the action taken before saving.A reading is Out and Action taken is empty.Write the action: hold, adjust or segregate.
STOP · Gauge {gauge} is not in the gauge register.The typed gauge is unknown.Use a registered gauge.
STOP · Gauge {gauge} is {status} and cannot be used.The gauge is not In use.Use another gauge.
STOP · Gauge {gauge} has no calibration on record. Record and approve its first calibration before use.No calibration exists.Ask QA.
STOP · Gauge {gauge} calibration expired on {date}. Use a calibrated gauge.The calibration date passed.Use a calibrated gauge.
{id} must be measured with {planned}, the gauge in the inspection plan, not {used}.A reading was measured with another gauge than its characteristic's planned one. When several were, the first is named and the message ends "(and {n} more)".Measure it with the planned gauge.
{order} is {status}. Only a running order has patrol checks.The order is not In Production.None needed.
The overdue check was already escalatedA second escalation.None needed.
Characteristic {characteristic} is not on the inspection plan.An SPC reaction names an unknown characteristic.Choose a charted characteristic.
Copy ID, event and the time it happened are requiredSave for verification with a gap.Fill in Copy ID on the sheet, Event and When it happened.
STOP · {copy} is {status}The paper copy is revoked, lost or superseded.Use the current copy.
Verification must be by someone other than the person who wrote or entered the entryThe writer or the clerk chose Verify.Ask another person.

Record scrap and rejects

For Record scrap and rejects.

Reject verification

The traveller messages for rejects are in Machine floor refusals.

Nonconforming stock

MessageWhenWhat to do
Lot {lot} not foundThe Lot is not in stock.Choose a lot from the list.
{lot} is {status}. Put it on hold before raising a disposition.Submit for QA on a lot that is not held.Put the lot on hold or in quarantine first.
Describe the nonconformityNonconformity is empty.Describe it.
Enter the justification or evidence for {disposition}Justification / evidence is empty.Write it.
Enter a new expiry later than {date or the current one}Shelf-life extension without a later New expiry.Enter a later date.
Customer-owned stock: enter the customer concession referenceUse as is on consignment stock.Enter Customer concession ref.
The QA approver must be someone other than the requesterThe requester chose Approve disposition or Reject.Ask another QA manager.
Use as is is a concession. Link the NCR before approving.Approve disposition for Use as is with no NCR.Link the NCR.
Enter the rework record in Completion record or Enter the return / debit note in Completion recordComplete disposition for Rework or Return to supplier with no Completion record.Enter it.
{lot} is {status} now. The approved disposition applies to a held lot; raise a new disposition if it is still needed.The lot left hold after approval.Raise a new disposition if needed.
{lot} is {status}. Move it only to a quarantine or hold location.A held lot moved to a normal bin.Choose a quarantine or hold location.

Label reconciliation

MessageWhenWhat to do
Enter the number of labels issuedIssued is zero or empty.Enter it.
Enter applied, spoiled and returned (0 if none)A count is empty.Enter 0 where there is none.
Link the NCR and record the investigation (where the labels went)Close with NCR without an NCR or Investigation.Fill in both.

Complete the run and create lots

For Complete the run and create lots.

Complete the run

MessageWhenWhat to do
Count the good parts before completing the runComplete run with no good parts.Count the good parts.
{order} is counted on the tablet: its counters apply and the run is completed there. End the job without counts to close the timer only.Typed counts on a tablet-counted run.Complete the run on the tablet.
{n} pieces (good plus scrap) is more than 110% of the order quantity {qty} (at most {max}). Check the counts.A typed count is far above the order.Check the counts.
Good and scrap are whole numbers of pieces, 0 or more.A count is not a whole number.Correct it.
Call the QA manager to release or disposition the held WIP firstHeld work in progress is not released.QA releases it.
Call the QA manager to disposition the suspect range before you complete the runA suspect range is open.QA decides on it.
{lot} is already the finished lot of {order}.The lot number is taken.Ask the admin to check the lot numbering.

Outgoing QC

MessageWhenWhat to do
QC must acknowledge at the machine firstA QC step before the QC scan.QC scans first.
Finished lot {lot} not foundThe order has no finished lot.Complete the run first.
Lot {lot} is on hold under {NCR}. Close the NCR with its disposition before releasing or re-inspecting.The lot is held under an open NCR.Close the NCR.
Lot {lot} is on hold. Clear the hold first.OQC pass on a held lot.Clear the hold.
Enter the number of critical, major and minor defects found in the sample.The defect counts are empty.Enter all three.
A defect count cannot be above the sample size (n = {n}). Check the counts entered.A count exceeds the sample.Check the counts.
Verify the UDI labels, lot number and pouch count on the sampled cartons first.OQC pass with the label check not ticked.Verify the cartons, then tick.
The sample is above an accept number. Hold the lot and raise an NCR instead.OQC pass on a failing sample.Choose OQC fail · hold lot.
Give the reason the lot failsOQC fail · hold lot with no reason.Write the reason.
{order} is not at QA Final, so its lot has no outgoing hold to clear.Clearing a hold on another status.None needed.
Lot {lot} is not on hold.Clearing a hold that does not exist.None needed.
Lot {lot} is on hold, but not under an outgoing inspection NCR of this order. Clear it where the hold was placed.The hold came from elsewhere.Clear it where it was placed.
{NCR} was closed as scrap, so lot {lot} cannot go back to inspection.The NCR disposition was scrap.The lot is scrapped.

Next steps

Record in-process checksThe task these messages belong to.

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